Changing a User's Licence Type

How to update an existing user's licence level!

Why wait for support to action this for you? As a Super User, you have the ability to change a user's license type. 

Quick Guide

1. Navigate to User Management
   Go to Settings > User Management > Users to access a list of active users.
   

2. Select the User
   Identify the user whose role you wish to change. Under the Actions column, click the cog icon and select Change Role.
   

3. Update the Role
   A pop-up window will appear. Choose the desired role for the user and click Save.
   

Special Cases

If you need to change a user’s license type to Marketing Admin or Report Admin, please reach out to Support for assistance.

This streamlined process ensures that managing user roles is both efficient and flexible.