Data Migration - Data Pickup

How to request your data so we can commence your migration

Contact your provider and request a full backup of your system. If unsure, use this wording to ensure the correct format:

We require a full backup cut of the {Original Database NAME} database, zipped, in either a database backup (e.g. .bak, .dmp) or CSV format.

Please also request:

• Any documents associated with records in {Original Database NAME} (these may be stored in the database or separately on a server – your IT team/provider can confirm).
• Any login details needed to access the database file (if applicable).

⚠️ Work cannot begin on your migration until this is provided. Note: any data added after the backup will not be included in the migration. 

For a Full Migration we will need a second backup closer to the Go Live date, to ensure you go live with the most up-to-date data possible, your implementation contact will advise the best date for this data cut.