Going Live, SSL Certificates & DNS Settings
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      DNS Settings

      Everything you need to know about your DNS Settings in Firefish

      Find out all about what DNS settings are and what yours should look like.

      A domain Name Server (DNS) is like a phonebook for the internet which maintains a directory of domain names and translates these to IP addresses.

      Whilst it's easy for people to remember web addresses, computers or machines access websites using IP addresses - which is a bunch of numbers unique to that website. For example, the website www.testexample.com might translate to: 198.106.255.4

      When you type in a web address, e.g., www.testexample.com, your Internet Service Provider views the DNS associated with the domain name and translates it into a machine friendly IP address (the bunch of numbers) then directs your browser to the correct website.

      How to check your DNS settings

      You can check who hosts your domain online using a site like this one: http://www.internic.com/whois.html

      Pop your web address into the box (minus the www), select Domain and Submit.

      The domain provider is shown as "Registrar".

      If you want to check your DNS status in certain areas across the world, you can do so by going to https://www.whatsmydns.net/

      DNS for Template Websites

      When you sign up with Firefish, we'll set up on a temporary URL [https://yourcompanyname.current.jobs].

      To make [www.yourcompanyname.com] show your new site instead of the old one, you'll need to change your DNS settings to point traffic the right way.

      Your domain registrar is the company that you bought your domain name from (eg Go Daddy, One.com, 1and1, etc). You should have a username and password to allow you to log in to this site.

      Your domain registrar will allow you to change your DNS settings; you can either contact your registrar to do this, or log in to change the following details yourself:

      • A record (this is the “naked domain” ie the A record that does not have www. in front of it): remove the existing IP address and replace with 104.46.51.210

      • Remove the A record on the www subdomain and create a new CName Record. This should point to your unique CName Record Entry which you can find within the Firefish System on Website>Web Settings>DNS Settings

      Please Note - Your Cname record may not match the above and the correct Cname can be found in the system as per the above. ]

      Once you've changed your DNS settings we’ll need to create redirects for your site, so as soon as you’ve updated the settings please drop us a line providing the following information:

      • Confirmation of your website URL

      • The time at which you saved the changes

      DNS changes can take up to 72 hours, so your new website may be visible right away or it may take a couple of days. Once the 72 hours are up, we'll transfer you from your temporary URL to your permanent one in our Thursday out-of-hours update.

      All you'll need to remember to do once you have been transferred to your permanent web address is change the URL in your Outlook Add-In settings (if applicable).

      DNS for Blended Website

      When you sign up with Firefish, we'll set up on a temporary URL [https://yourcompanyname.current.jobs].

      To make [subdomain.yourcompanyname.com] show your new jobs pages, you'll need to change your DNS settings to point traffic the right way.

      Usually, most customers name their subdomain either jobs. / vacancies. / Careers.

      Your domain registrar is the company that you bought your domain name from (eg Go Daddy, One.com, 1and1, etc). You should have a username and password to allow you to log in to this site.

      Your domain registrar will allow you to change your DNS settings; you can either contact your registrar to do this or log in to the DNS Settings page to view your CName record so your sub domain is pointing to the correct record.

      Please Note - Your Cname record may not match the above and the correct Cname can be found in the system as per the above.

      If there is currently an A record (or any other) on subdomain this should be removed.

      Once you've changed your DNS settings we’ll need to create redirects for your site, so as soon as you’ve updated the settings please drop us a line providing the following information:

      • Confirmation of your website subdomain

      • The time at which you saved the changes

      DNS changes can take up to 72 hours, so your new website may be visible right away or it may take a couple of days. Once the 72 hours are up, we'll transfer you from your temporary URL to your permanent one in our Thursday out-of-hours update.

      All you'll need to remember to do once you have been transferred to your permanent web address is change the URL in your Outlook Add-In settings (if applicable).

      The last thing you need to do is then link your new job page to your third party website.

      Testing your DNS Settings

      Once you have completed all of the steps for your website, you can easily test your DNS Settings by navigating to Website>Web Settings>DNS Settings, scrolling to the bottom of the page and clicking Test DNS

      If everything is correct you'll see a success message and Firefish will be notified automatically, this is available on the Professional and Enterprise platforms. In the event something isn't quite right, you'll see a message letting you know your settings aren't correct and you should double check the above steps. Please note that DNS Settings can take up to 48hrs update so we suggest testing after this time has passed.