Our aim is to provide you with a high quality product and maximum up-time availability.
If you report an issue with Firefish, we'll make sure it's investigated and dealt with swiftly. Every reported issue is classified and dealt with according to our SLAs.
If you want to know more about our data security, you'll find more information on this page of our website.
If you have any questions about our SLAs, please don't hesitate to contact Support.