Firefish's Temp Workflow brings together shift planning, candidate availability, bookings and rate management, allowing you to manage your temporary desk within your CRM.
You can use the workflow to plan individual or recurring shifts, manage your pool of available candidates, offer shifts and track confirmed bookings.
The Temp Workflow also integrates with Firefish Rate Cards and Availability Confirmations, helping you manage pay and charge rates alongside candidate documentation.
Setting up your Temp Workflow
Before using the Temp Workflow, you can configure the stages, shift offering and confirmation settings to suit how your agency operates.
[Configure your Temp Workflow settings]
Managing Rate Cards
Set up standard or company-specific Rate Cards to manage pay and charge rates across temporary assignments.
Rate Cards support different rates and modifiers, including overtime, time-based rates and rates based on weeks worked.
Related guides:
- [Creating and Managing Temp Rate Cards]
- [Understanding Rate Exceptions and Modifiers]
- [Applying Rate Cards to Companies]
Managing candidate availability
Use the Availability Pool to organise candidates available for a Temp Job, manage their availability and identify potential scheduling conflicts.
You can also send Availability Confirmations and request electronic signatures where required.
Related guides:
- [Managing Candidate Availability]
- [Temp Availability Confirmations: Settings and How-To]
Planning and managing shifts
Use the Bookings area to plan individual or recurring shifts, allocate candidates and manage shift offers and confirmations.
Related guides:
- [Creating and Editing Temp Shifts]
- [Assigning Candidates to Temp Shifts]
- [Offering Shifts to Candidates]
- [Confirming Candidates on Shifts]
Need help with an existing booking?
For guidance on booking restrictions, unexpected rates, unavailable candidates or shift-related issues, see:
[Troubleshooting Temp Shifts, Availability and Rates]