My Integrations

You can manage your personal integrations in Firefish to streamline communication and scheduling. From this area, you can connect your email account, sync your calendar and task list, enable automatic email logging, and configure call and SMS settings.

 

 

Calendar and Task List Sync

Firefish allows you to sync your diary events and follow-up calls with your Outlook (Microsoft 365) or Gmail calendar so you'll receive reminders when your meetings, interviews, CV deadlines and follow-up calls are due.

You can locate your sync settings:

1. Go to Hello, [name].

2. Select My Integrations.

3. Go to the Email Settings tab.

4. Below you will find instructions for sync with Outlook and Gmail.

 

Syncing with Outlook

Before you begin, you should ensure that you have connected your email address to your Firefish account. 

Once your emails are connected, you'll see a section called Microsoft 365 - Email and Calendar:

 

From here you can choose to do the following: 

• Sync Diary Events with Calendar - When this setting is enabled, diary events such as meetings, interviews and CV deadlines will sync with your Outlook calendar.

• Sync Calls with Task List - When this setting is enabled, follow-up calls will sync with your Outlook Task List.

Simply click to enable/disable each setting then use the Save button to confirm your changes.

Refresh Calendar and Task List

If the Service Status is displaying 'Stopped', click the refresh icon which will appear to the right of the toggle. This will refresh the service and the status will return to 'Good'.

Your Firefish diary events and calls will automatically sync with Outlook every 15 minutes.

Syncing with Gmail

Before you begin, you should ensure that you have connected your email address to your Firefish account. 

 

 

Once your emails are connected, you'll see a section called Calendar and Task List Sync:

Your Firefish diary events and calls will automatically sync with Gmail every 15 minutes.

Email Logging Settings

To access your email logging settings:

1. Go to Hello, [name].

2. Click My Integrations.

3. Open the Email Logging tab. 

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Automatic Email Logging

You can activate automatic email logging when using the Email Add-in by ticking the Log Emails Via Add-in By Default setting.

When this setting is activated, the BCC email address that logs emails in Firefish will automatically populate in the emails you send from your email host whilst the add-in is open. 

 

 

In the Email Logging section you can easily see and copy your BCC and Forwarding email addresses. 

The add-in automatically adds these addresses when logging emails directly from Outlook if you have the add-in open.

You can also manually add these emails into the address fields within an email to ensure that the email is always logged in Firefish even if the add-in is not available to you at the time of email send. Simply click the paper icon to the right of the relevant email address to copy it. 

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Never Log List

Individual users have their own Never Log list, where they can flag recipients who's emails should not be logged in Firefish. This will only apply to themselves and won't stop the email from being logged by any other users included in the email.

To add a new new log email address, click the Add button at the bottom.

Any emails added to the sysetem Never Log list by a Super User will appear in the same place but cannot be removed: