April Product Release

Release Highlights: Improved audit trails, flexible follow-up scheduling, expanded template options, mobile UI upgrades, and API enhancements for better data tracking and integrations.

🔧 CRM Updates

Signed Contract Emails Now Logged in Recent Activity (All Plans)

• What’s new: Confirmation emails sent when Candidate and Employer contracts are signed are now logged in Recent Activity.
• Benefit: Enhances audit trails by making related communications easier to track.
• Applies to: Candidate, Contact, Company, and Job records.

Follow-Up Actions Now Support Time Fields (All Plans)

• What’s new: Users can now optionally set a time (not just a date) for follow-up actions.
• Benefit: Improves scheduling accuracy and visibility in To-Do Lists and Recent Activity.
• Note: Time field not yet supported via API—coming soon.

Parent Company Merge Fields Extended to More Templates (All Plans)

• What’s new: New optional merge fields let users add Parent Company details in a wider range of templates.
• Benefit: Greater flexibility and customisation in both email and contract templates.
• Applies to: General emails, Permanent & Contract job emails, Candidate & Employer contract documents.

📱 Web Updates

Mobile View Enhancements (All Plans)

What’s new: UI updates improve usability on small screens:

• Search bar expands full-width
• Dashboard link added to burger menu
• “Have Your Say” moved to person menu
• Profile icon removed     

Benefit: Cleaner, more intuitive mobile navigation experience.

🔌 Integrations

Actions API Improvement (All Plans)

• What’s new: Added “Updated” field to Actions Search endpoint.
• Benefit: Allows third parties to filter actions by last edit, improving sync accuracy.

Liquid Friday Integration (All Plans)

• What’s new: New integration added to “Pay & Bill” settings.
• Benefit: Enables automatic syncing of contract placements with Liquid Friday, streamlining contractor management.

Communications API Enhancement (All Plans)

• What’s new: “Last Activity Date” field added to Comms Search endpoint.
• Benefit: Helps partners track the most recent interaction on a record with greater precision.

🔎 Explore the releases in more detail here

CRM 

Candidate and Employer Contract Signed Emails Now Logged in Recent Activity 

Version(s): Basic/Professional/Enterprise 

When contracts are e-signed in the Contract Job Workflow, we already log the actions Candidate Contract Signed and Employer Contract Signed in Recent Activity. 

The confirmation emails sent to the candidate and contact when these contracts are signed will now also appear in Recent Activity, giving users a clearer audit trail. 

What's new: 

• Candidate Document Signed email logged in Recent Activity on the Candidate and Job records. 
• Employer Document Signed email logged on the Contact, Company, and Job records. 

These emails already exist in the Email Template Settings, and this update simply ensures they’re recorded alongside the corresponding signed contract actions. 

Find out More 

• How to Use Document eSign

Add a Time to Follow-Up Actions 

Version(s): Basic/Professional/Enterprise 

Users can now set a time when adding a follow-up action, after this improvement received 60 votes on the Community. 

• Anywhere a Follow-Up Date can be set, there is now an optional Follow-Up Time field. 
• If a time is added, it will be displayed: 
  • In Recent Activity, next to the follow-up date. 
• In the To-Do List, showing both the time and date 

The time field is not mandatory, so follow-up actions can still be used without it if preferred. 

Note: While the time is displayed in the Firefish UI, it is not yet included in the API - this will be added in an upcoming follow on. 

Find out More 

• Using To Do Lists 

Parent Company Merge Fields Now Available Across More Templates
Version(s): Basic / Professional / Enterprise

Users can now include Parent Company information in a wider range of templates. New merge fields have been added—alongside existing company fields—giving users the option to include parent company details when setting up or editing templates.

These fields are now available in:

• Permanent and Contract job email templates

• General email templates

• Candidate and Employer contract document templates

The fields are optional and can be added during template setup or editing.

Fish Tank Articles:

• List of Email Templates and Associated Actions
• Using Contract Template Documents

Web 

Mobile View Changes  

Version(s): Basic/Professional/Enterprise 

We've made some updates to improve the experience on small and mobile screens: 

• The Universal Search box now expands to fill the entire screen width for easier access 
• The company logo has been removed and the link to the Dashboard has been added to the left-side burger menu 
• The Have Your Say option has been added to the right-side person menu  
• The profile icon from the person menu has been removed 

Integrations 

Actions API Improvement 

• Firefish API Documentation

Integrations 

Liquid Friday Integration 

Version(s): Basic/Professional/Enterprise 

“Liquid Friday” integration has been added to the “Pay & Bill” settings page. The integration will generate a Client ID and Secret for our customers to connect Firefish to their Liquid Friday profile. Once connected, contract placements can be synchronised with Liquid Friday. 

Find out More 

• How to Set up Your Liquid Friday Integration

Communications API Improvement 

Version(s): Basic/Professional/Enterprise 

We have made an improvement to our Comms Search endpoint; we are now including the “Last Activity Date” field. This field will display the dateTime of the most recent action performed on a record.  

Find out More

• Firefish API Documentation