Job Board Integrations

Why Are the Application Numbers on Job Board and Firefish Different?

Understanding Discrepancies Between Job Board and Firefish Application Numbers.


Overview

If you're using the Direct Apply URL functionality as part of your Job Board Integrations, you may sometimes notice differences between the number of applications recorded on a job board and those that appear in Firefish.


Why Do Job Board and Firefish Application Numbers Differ?

In some cases, job boards may show a higher number of applications than what is recorded in Firefish. This is likely because many job boards aim to capture candidate data before redirecting them to your site.


How Does This Happen?

Most job boards require candidates to either sign in or complete a brief application form before being redirected. This action registers an application on the job board, even though the candidate has not yet applied on your site.

Once redirected to Firefish, the candidate must then complete your full application process. This extra step can be frustrating, as candidates may feel like they are applying twice for the same job.


Key Takeaways

  • Job boards may track an application before the candidate reaches Firefish.
  • Firefish only records applications that are successfully submitted on your site.
  • Candidates might abandon the process if they feel they are repeating steps.

If you have concerns about application numbers, reviewing your job board integration settings and candidate journey can help improve the process.