Firefish Software Help Centre

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Firefish Software Help Centre

CRM (Your Database)

CRM (Your Database)

Understand how to get the best out of your Firefish database!

Candidate & Contacts

Add a New Candidate or Contact

Manage Candidate Records

Candidate Authorisation

Perform Actions on a Candidate's Record

Delete, Archive or Un-Archive a Candidate

Merging Candidate Records

Talent Pool Search Criteria

Create and Edit Formatted CVs

Editing and Formatting Documents

GDPR Legal Basis for Processing Candidates

Send CVs on Spec

Diversity Recording

Hot Candidates and Star Ratings

Using the Contact Record

Perform Actions on a Contact Record

Unsubscribe From Marketing Emails

Deleting Candidate and Contact Actions

How Do I Make a Call Through Firefish?

How Do I Send an SMS Through Firefish?

Preview a CV

Merging Contact Records

Suggest a Candidate!

CV Parsing with AI

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Companies

Create a New Company Record

Manage Company Records

Merging Company Records

Searching

Candidate Searches

Contact Searches

Searching Companies

Save Your Searches

Using Talent Pools

Contract Status Updates

Send a Bulk Email

Send a Bulk SMS

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Candidate Management

Application Pre-Screen Questions

Best Practices for Boolean Searching

4 Top Tips for Managing your Candidates Compliance

5 Ways to Maximise Candidate Registrations

Managing Your Registration Workflow

Top Tips for Sending SMS to Candidates

Engaging With Your Existing Candidates

What Should I Be Asking on My Candidate Registration Forms?

Diversity Monitoring Best Practice

6 Talent Pools That Will Help You Find the Best Candidates

6 Easy Ways to Cleanse Your Candidate Database

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